Why it matters.
Buyers do much of their comparing before they speak to you. A summary of 6sense’s 2025 B2B Buyer Experience Study, published 30 November 2025, reports that buyers made first contact when they were 61% through their buying process, had filled four of five shortlist places on day one, and bought from their top-ranked vendor 77% of the time.
Cost is one of the first things they ask about. If your site is silent, the engine answers from somewhere else, or tells the buyer it cannot say, which is a reason to move on.
The 10-minute self-check.
Ask ChatGPT and Perplexity: “How much does [your company] charge for [your main service]?” Then check your site:
- Does a page say how you charge (project, retainer, licence, per seat)?
- Does it name what makes the cost go up or down?
- Does it say what the first step is, and whether it is free?
- Did either engine describe your pricing correctly?
Steps.
- Write down how you actually price: the model, the typical range of scope, and the main cost drivers.
- Decide what you will publish. A price range, a starting point, or only the approach and drivers are all valid.
- Publish it on a page or a clear section, in plain sentences an engine can quote.
- Describe the first step precisely: what it is, how long it takes, what it costs.
- Make your directory profiles say the same thing (play 20).
How pricing information affects enquiries is part of our conversion rate optimisation work.
What we saw on prolinkage.com.
How to measure it.
- Engine answer: ask the pricing question monthly and check the description against your page.
- Enquiry quality: share of enquiries that mention budget or scope correctly. Monthly.
- Page engagement: GA4 engaged sessions on the pricing section. Monthly.
Sources.
- CustomerThink, research round-up on the 6sense 2025 B2B Buyer Experience Study, 30 November 2025.
- Prolinkage decisions log: free report first, deeper work priced on a call, 6 November 2026.
- Prolinkage change log: DesignRush profile, minimum budget set to Inquire, 7 November 2026.
