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AI search guides: how AI engines choose, cite and recommend

Everything here about being found in ChatGPT, Perplexity, Gemini and Google's AI features, in the order a B2B team usually needs it: vocabulary, how engines choose sources, then how to check and report where you stand.

Start here

Read these three first if the topic is new to you.

AI search is several related changes rather than one: answer engines that cite sources, assistants that recommend companies by name, and Google results that summarise before anyone clicks. The guides separate those cases, because work that helps with one does not always help with another.

Each guide stands alone, with a self-check or worked example where it helps. With only an hour, the reading order below takes you from the definitions to a first measurement of your own visibility.

  1. AEO vs GEO vs SEO: what does your business need?The three terms, what each one covers and which applies to your situation.
  2. How to check whether your business appears in AI answersA repeatable way to see whether AI answers mention you today, before buying any tool.
  3. How ChatGPT decides which companies to recommend, and what is still unknownWhat is documented about how recommendations are formed, and what remains unknown.
Foundations

The vocabulary and the shape of the work.

Definitions, the difference between the disciplines, and what a credible service is made of.

How engines choose sources

Where answers come from, and why some companies are named.

Studies of real answers, the off-site sources engines lean on, and the page patterns that get quoted.

Google's AI features

AI Overviews, AI Mode and what the click data shows.

What Google documents, how the features differ and what the zero-click numbers mean for B2B traffic.

Check, fix and report

Measure your own visibility and explain it to the board.

Manual checks, scores and tools, crawler logs, correcting wrong facts, and turning citations into enquiries.

Technical access, markets and budget

Crawler access, SaaS and UK specifics, and what the work costs.

The files and markup that matter, how the picture differs for SaaS products and UK firms, and how to scope a budget.

Related service

When you would rather have this run for you.

The guides above are written so a team can do the work itself. If you would rather have it scoped, run and reported as an engagement, the AI search visibility service page describes what that covers and how progress is measured.

Your next step

Not sure where you stand today?

A free AI visibility report checks a set of buyer questions across the main engines and tells you where your company appears, where competitors do, and which guides above apply to you.